Taglist

Click on any of the tags below to get bonus material from each chapter in the book.

Tag 1: The NOW Revolution on Facebook
Tag 2: The Ritz-Carlton Gold Standard
Tag 3: The Culture Barometer
Tag 4: The Moosejaw Madness
Tag 5: Real Time Recruitment
Tag 6: Clearing a Path for Sisyphus
Tag 7: Online Community Compensation Report
Tag 8: Daniel Pink’s Drive
Tag 9: Coaches, Players, and Booth
Tag 10: Humana’s Chamber of Commerce
Tag 11: The Agency Questionnaire
Tag 12: The Listening Organization
Tag 13: Free Listening Posts
Tag 14: Building a Listening Dashboard
Tag 15: Read Avaya’s Twitter Success Story
Tag 16: Listening Models
Tag 17: The Humanization Highway
Tag 18: Blogipedia
Tag 19: I Need a Playbook
Tag 20: Taylor Responds
Tag 21: Dominos Responds
Tag 22: Social Media Metrics Selector

About the Book

Every customer is a potential reporter, and every employee is a potential spokesperson. Business has changed more in the past three years than in the prior 30. But it’s not a threat, it’s an opportunity. The NOW Revolution shows you how. This book isn't about how to "do" social media. Instead, it outlines how you can retool your organization to capitalize on real-time business. Learn the seven shifts that make your company faster, smarter, and more social, each explained with case studies, useful tips, and actionable implementation advice.

Learn More »

Meet The Authors

Amber Naslund’s Twitter Profile Amber Naslund’s LinkedIn Profile Amber Naslund’s Facebook Profile

Amber Naslund is a communication and business strategist and the VP of Social Strategy for Radian6. She’s worked with businesses of all sizes to solve business problems through better communication.

Read Amber’s blog:
Brass Tack Thinking »

Jay Baer’s Twitter Profile Jay Baer’s LinkedIn Profile Jay Baer’s Facebook Profile

Jay Baer is a tequila-loving, hype-free social media strategy consultant, speaker, and author that works with major corporations and PR firms to harness the awesome power of the social Web.

Read Jay’s blog:
Convince & Convert »